Thank you for taking the time to provide your feedback on our product. We're sorry to hear that you didn't experience the level of relief you were expecting for your knee pain. It's important to note that you purchased our lowest-strength topical, which might not be sufficient for the intensity of pain associated with a knee replacement.
For more significant pain relief, we often recommend pairing a topical with an internal CBD product. Internal products, such as our oils, softgels, or gummies work systemically and can effectively communicate with the endocannabinoid system, providing more powerful and long-lasting relief when combined with a topical application.
It might be worth exploring a higher-strength topical or trying a combination approach as suggested. Our customer support team is available to provide more personalized recommendations based on your specific needs and to guide you toward a product that might be a better fit for your situation.
Your satisfaction is very important to us, and we value the opportunity to address your concerns. If you'd like to discuss this further or have any questions, please don't hesitate to reach out. We're committed to helping you find the most effective solution for your needs.