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Our 'Feel Better Promise'


We're on this journey with a single-minded goal: to make a tangible, positive impact in your life. If you don't feel a marked improvement or if there's anything less than 100% satisfaction, just drop us a line through our website. We're here to make it right.


For our Oils, Softgels, and Gummies, we offer a comprehensive 90-day money-back guarantee. 

If you are unsatisfied with the results after 90 days of consistent use, we will give you a full refund (minus shipping costs). Our goal is to ensure that you give Pure Spectrum CBD a chance to show the full potential of what it can do for you.

There are a few conditions to receive your refund:

  • You must purchase a three-month supply of the product to qualify for this guarantee. This means either one bottle per month for three months or three bottles in a single month.
    • Must be the same product for all three months. You may increase strength sizes if desired [i.e. begin with the 500mg Oil and work up to a 1250mg or 2500mg, etc.]
  • This guarantee is applicable for first-time buyers only within 100 days from the first date of purchase. Refunds are limited to one 3-month supply or three 1-month supplies per product.
  • Use the product daily for 3 months. CBD has a cumulative effect. This means it can take some time to build up within the body before you achieve the results you are looking for. Stick with it and take the product daily to optimize your results. 
  • Please note that subscription orders are excluded from the money-back guarantee. Subscriptions are intended for customers who have already experienced success with Pure Spectrum CBD.

What about our other products?

Our Topicals, Isolates, and Mints make an excellent complement to our daily internal products. The best long-term results come from using a daily internal product (oil, softgels, or gummies) consistently.

Where should you start? 

Our experienced customer service team is here and happy to help however we can to ensure you have the best experience and results possible when using our products. If you aren’t sure which product and/or which dose will work best for you, please reach out to us at, or give us a call at 303-674-5759. We look forward to hearing from you!

Some tips to keep in mind… 

To get the most out of your CBD, it's important to establish a daily routine. After you connect with our customer service team to choose the right product for you, begin by taking 1 serving per day. If you're using CBD for sleep, try taking it an hour before bedtime. For dealing with daytime aches or stress, try it in the morning with breakfast. You can even try splitting the serving-  ½ in the morning, and ½ at night. 

Stick to this routine for 3-4 weeks before making changes. After that period, assess how you're feeling. If you think you need to increase your serving, do so now. We suggest gradually increasing over time so you can find the optimal serving size for your body. 

Remember, CBD's effects build up gradually. So, don't worry if you don't notice big changes right away. Just keep going, be consistent, and experiment with your serving size, frequency, and time of day. If you have any questions or need further guidance, don't hesitate to reach out to us. We're here to support you on your CBD journey, one step at a time.

Why do I have to take CBD consistently? 

You may be wondering why it can take CBD so long to work for you. This is because of the way CBD interacts with our Endocannabinoid System. The Endocannabinoid System (ECS) is a communication network that transmits information to and from all systems throughout the body. The ECS works to maintain homeostasis- the body’s optimal state. The ECS is essentially the motherboard of all the systems in your body and works to create balance and harmony. 

When someone starts taking CBD for the first time, depending on the severity of the imbalances they are experiencing, it can take a while for their ECS to recalibrate. 

How can I boost/ speed up my results? 

While CBD is a great way to support your Endocannabinoid System (ECS), it's not the only path to enhanced ECS function. There are natural methods that can complement your CBD journey and potentially accelerate your results. Here's a quick rundown of these methods:

  1. Exercise Regularly: Regular physical activity increases the production of endocannabinoids, such as anandamide. These are compounds produced by your body that interact with the ECS, helping to maintain balance.
  2. Lower Alcohol Consumption: Reducing alcohol intake can benefit the ECS by promoting a healthier overall system. Excessive alcohol consumption can disrupt the ECS's balance.
  3. Morning Sun Exposure: Exposure to morning sunlight helps stimulate the ECS. The sunlight helps your body produce vitamin D, which plays a role in ECS regulation.
  4. Cold Exposure (Ice Baths/ Cold Showers): Brief exposure to cold temperatures can trigger the production of endocannabinoids. It's like a natural wake-up call for your ECS.
  5. Omega-Rich Foods: Foods rich in omega-3 fatty acids, such as fatty fish (salmon, mackerel) and flaxseeds, can support the ECS by providing the building blocks needed for endocannabinoid production.
  6. Grounding (Barefoot on the Earth): This involves making direct contact with the Earth's surface, like walking barefoot on grass or soil. It may help balance your ECS by allowing the exchange of electrons.

In a nutshell, these methods all play a role in encouraging your body's production of endocannabinoids, like anandamide, which are the natural messengers of your ECS. They help keep your ECS in balance, just like a conductor keeps an orchestra in harmony. Combining these natural practices with CBD can potentially lead to faster and more comprehensive results, supporting your overall well-being.

Want even more information?

The Ultimate Guide to CBD 

Why Is My CBD Not Working 

How Does CBD Make You Feel 

What if it doesn’t work out? 

If you try our products consistently for 90 days and you still aren’t completely satisfied with your purchase, we will insist on giving you a full refund. No gimmicks, no tricks. We don’t like strict rules either, so we will give you a 10-day grace period on top of our 90-day return policy for you to contact us and request a refund.

Simply contact us within 100 days of your first order date to let us know that you aren’t happy with your results, and we will issue you a full refund minus the shipping costs. Just a heads up - we might have a few questions to get some feedback for product improvement in the future. So while we can’t say, “no questions asked,” we can promise there will be no headaches! 

More Questions?

We are here and happy to help! You can reach us during our business hours of Monday-Thursday from 9am-5pm MST and Friday 9am-3pm MST. 

Contact us by sending an email to, calling us at 303-674-5759, or filling out our contact form HERE.