Terms and Conditions

Refund Policy

If you are dissatisfied with your product, you may request a full refund within 30 days of purchase.

Privacy Policy

Pure Spectrum respects your privacy. We handle your personal information in a respectful manner. We are responsible for all personal information given to us by you, such as name, address, and other obligatory information needed when registering as well as ordering at Pure Spectrum. Pure Spectrum will not pass any of your personal information to third parties.

Shipping Policy

The delivery of the ordered will be made to the delivery address specified by the ordering party. If one or more of the items you have ordered are sold out at the time of ordering, we will not be able to accept your order. We will then inform you immediately by email if this should be the case. Pure Spectrum ships with Regular post and UPS. International orders carry additional shipping charges and must meet regulations for the sale of these products to that country. Pure Spectrum ships to all US and EU territories. There are currently many other countries that allow hemp-based products to be marketed and sold. Contact us to verify that we can ship to your country. If you live in Denmark contact sundhedsstyrelsen in order to obtain a permit to buy this product. We ship in U.S from Colorado. We process and ship all orders within 48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM CST, excluding holidays). Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays. We ship using the standard UPS shipping method. To Australia we cannot use UPS, it takes about 2 weeks for product to arrive. We are working hard on solving the issue. For Canada please allow about 2 weeks additional delivery time for orders with a shipping destination in Canada. Items shipped from the United States into Canada may require additional delivery time because of increased security measures at border crossing points.

How Long Before You Receive Your Package?

We take speed of delivery very seriously. You will normally receive your Pure Spectrum product within 3 to 5 working days. However there are things that may further delay your shipment which are out of our control.

If you paid using the bank transfer option (+4 days)

The funds will be available in our bank approximately 4 days after transfer is made from our customer side. As soon as we receive the funds we will ship your Pure Spectrum product.

Shipping delay due to customs inspection.

We ship worldwide but some countries have import regulations that delay the transportation of hemp based products. We hope that soon all the world will learn about hemp solutions, meanwhile we will notify you immediately if an inspection from your postal service or customs delays your package.

Disclosure for Legal Review

The information on the Pure Spectrum web site is strictly for educational purposes only and it is not meant as an alternative to medical diagnosis and/or treatment. Pure Spectrum makes no representations in relation to the health information on this website or the health benefits of using CBD. If you think you are suffering from any medical condition, you should seek medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of any information on this, (or any other) website. If you are considering making any changes to your diet, nutrition or lifestyle please consult with your doctor. These statements have not been evaluated by the Food and Drug Administration (FDA) The educational information is not intended to prevent, diagnose, treat or cure any disease.

FDA Disclosure

These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. The Food and Drug Administration (FDA) considers non-THC based hemp products to be “food safe” and therefore legal without a medical marijuana license. CBD Rich Hemp products are legal in all 50 states. Pure Spectrum does not sell or distribute any products that are in violation of the United States Controlled Substance Act (US.CSA). We are selling our products as containing cannabidiol. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing cannabidiol. If you have questions about this product please contact our customer service team at prior to purchase.

Legal in the US

Research links to any informational websites are provided solely as a service to our users. Links provide additional information that may be useful or interesting and has no affiliation to the sale and distribution of our CBD products. The Pure Spectrum CBD website does not constitute an endorsement of these organizations and none should be inferred.

Website Disclaimer

This website contains general information about diet, health and nutrition. The information is not advice, and should not be treated as such. The general information on this website is provided “as is” without any representations or warranties, express or implied. Pure Spectrum makes no representations or warranties in relation to the health information on this website. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Company materials or provided by any Company representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your lifestyle, diet or nutrition, you should consult with your doctor or other health care provider. Neither the Company nor its representatives is providing any medical advice, and none should be inferred from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence. This website may contain links to third-party websites. The Company provides these links as a convenience only and does not endorse any of these sites. The Company is not responsible for the content of, and does not make any representations regarding the materials on, such linked third- party websites. If you decide to access or rely on information at linked third-party website, you do so at your own risk.